While I was waiting to get my picture taken a woman in a business suit burst through the doors and walked up to the counter. She said to the DMV employee, "Listen, my license got wet and the sticker on the back came off. Can I just get a new sticker? I don't want to wait in line."
The DMV lady said, "We don't have any stickers here. You'll have to order a replacement license. Just take a number and get in line."
The woman's face fell, "Oh, I don't have to wait in line, you see the sticker falling off wasn't my fault. Didn't you hear what I said? I hardly think I should have to wait in line for something that wasn't my fault."
DMV lady said, "Everybody waits in line."
The woman started getting louder, "I am far too busy to wait in line just because you can't design a license that can go through the wash. I'm already here at the counter. It would be easiest for everyone if you just did it now." When she said "everyone" she indicated all of us.
DMV, "If you come first thing in the morning the lines are a lot shorter."
Really long silence.
Woman, "You'll be hearing about this!" She left.
When the DMV lady took my picture I asked her about the woman, "Oh, her? That happens three or four times a day. Sometimes we have to teach people lessons about life."
"Ok, I'm taking your picture on three... one... two... three..." she paused to indicate that profound information was about to passed on, her years of experience in the DMV boiled down into a single thought, "Her lesson is that everybody waits. Everybody."